These terms apply to every order placed on spiritsports.co.uk. Please read them before you order. They don't affect your statutory rights as a consumer.
1. Who we are
spiritsports.co.uk is run by Martialartshop Ltd, a company registered in England & Wales (company no. 04751885), 9 Britton Drive, Sutton Coldfield, Birmingham B72 1EL. Email info@spiritsports.co.uk or call/WhatsApp 07951 668 650, Monday to Friday, 9am–5pm. We're an online store and don't have a shop open to the public, but we're always happy to take your order over the phone.
2. Your order
When you place an order you'll receive an email acknowledging it. Our contract with you is formed when we dispatch your goods. If an item turns out to be unavailable, we'll email you straight away and offer an alternative or a full refund for that item.
3. Prices and payment
All prices are in pounds sterling and include VAT. Delivery charges are shown at checkout before you pay. If we discover an obvious pricing error before your order is dispatched, we'll contact you to confirm the correct price or cancel the order with a full refund.
4. Delivery
Delivery charges and dispatch times are set out on our Delivery & Returns page. Delivery times are estimates. Please check your parcel on arrival and let us know about any damage or missing items within three working days so we can put it right quickly. If you ask for a parcel to be left in a safe place, it's at your risk once delivered there.
5. Cancelling and returning
By law you can cancel your order within 14 days of receiving your goods. We go further: you can return or exchange any item within 28 days of delivery, and UK returns are free – see our Delivery & Returns page for how. Items must be unused and in their original condition with tags and packaging. We'll refund you, to your original payment method, within 14 days of receiving the return.
For hygiene reasons, gum shields and groin guards can't be returned once opened. Items made or personalised to your specification can't be returned unless faulty.
6. Faulty or incorrect goods
If an item is faulty, damaged or not as described, contact us and we'll repair, replace or refund it in line with your rights under the Consumer Rights Act 2015.
7. Product information
We take care to describe and photograph products accurately, but colours and details can vary slightly from what you see on screen. Product descriptions are supplied by the manufacturers. We may choose not to publish a product review if its content is inaccurate.
8. Our liability
We're not responsible for damage or injury caused by misuse of products, or for losses that weren't foreseeable when you placed your order. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud.
9. Events outside our control
We're not responsible for delays or failures caused by events outside our reasonable control. If that happens, we'll let you know and do what we can to minimise the effect.
10. International orders
Customs duties and local taxes on orders delivered outside the UK are the customer's responsibility. Some products can't be sent to certain countries.
11. Law
These terms are governed by the law of England & Wales. If you live elsewhere in the UK, you can also bring proceedings in your local courts.
Last updated: November 2026